A security deposit is held by Spaceprk to protect hosts in case of unforeseen damages, additional cleaning, or failure to adhere to Space Rules during a booking.
A host has up to 48 hours following a booking to notify Spaceprk and request that the security deposit be withheld, within reason and with proof.
When listing your space, you can choose the amount of your security deposit that guests will be responsible for. Average deposits are typically 250€, 500€ or 1000€, depending on the space and the amenities. Hosts are in full control of the amount they charge for a security deposit.
Spaceprk will mediate and resolve all cancellation requests and security deposit claims. Our decisions are reached after fairly assessing information from all sides. The renter must compensate the property owner for any costs for damage repairs beyond the security deposit. Spaceprk is not interfering in that process and the transacting parties (i.e. renter and property owner) must contact directly to resolve any issues.